Build AI chatbots and chat flows to automate customer inquiries across your website, WhatsApp, and more
Charla was born from the founders' frustration with multiple disconnected chat and support tools, none of which offered a simple, affordable solution for small businesses. They designed Charla to combine live chat, AI-powered chatbots, a knowledge base, and a full ticketing system into a single platform. With a two-minute setup and seamless integrations, businesses can engage customers across their favorite channels. Charla's AI chatbots are trained on unique data sources—Word documents, PDFs, and web pages—to automate routine inquiries. Meanwhile, a unified inbox, real-time translations, and built-in help desk give teams the tools to deliver consistent, around-the-clock support.
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